Delete your account

Updated 22 September 2026

You can delete your Tribe account at any time. Deleting it removes your profile and every conversation you had through Tribe.

1. Delete your account in the app

If you are a prospective student using the Tribe app or a school’s website chat:

1. Sign in to Tribe.
2. Open your profile and go to the Account section.
3. Tap Delete my account.
4. Type DELETE to confirm, then tap Delete my account.

Your account is deleted immediately and you are signed out.

2. Delete your account by email

If you cannot access the app, or you are an ambassador or school staff member, email contact@tribeadmissions.com from the email address linked to your account with the subject “Delete my account”. We delete the account within five (5) business days and confirm by email.

3. What is deleted

• Your account and sign-in details, including any linked Google, Microsoft or Apple sign-in.
• Your profile, including your name, photo and the answers you gave to profile questions.
• Every conversation you had through Tribe, including messages you sent and received.
• Push-notification registrations for your devices.

4. What may be kept

• Records we must keep to meet a legal obligation, such as accounting or security logs, for as long as that obligation lasts.
• Anonymised usage statistics that can no longer be linked to you.
• Data that the school you contacted has already exported into its own systems. That data is controlled by the school; contact the school directly to have it removed.

For more detail on how we handle personal data, read our Privacy Policy.